Top Priority, Inc

In 1989, fresh out of high school, Chino Haynes began his career in solid surface fabrication. By 2005, he had opened Top Priority, initially focusing on solid surface work. However, his business soon expanded to include stone fabrication, making it the only shop in Hawaii offering both materials. 

Starting with tools like a Chinese bridge saw and hand routers, Chino’s company has now grown into the largest shop on the island, equipped with industry-leading machines like the JAVELIN CNC Sawjet and TITAN CNC Routers from Park Industries®. These machines have been crucial in scaling production to handle large, multi-unit commercial projects across all the Hawaiian islands. 

A Turn for the Better with Park Industries® 

When choosing his first CNC machine in 2014, Chino initially tried another manufacturer’s machines but struggled with customer service issues and inferior equipment. After dealing with these problems for 2 years, Chino decided it was time for a change. He recalled the buzz around Park Industries® at TISE many years ago and a experienced operator on his team gave him a strong recommendation, In 2016, Chino decided to go with Park and purchased a TITAN 2800 CNC Router. 

From that moment, there was no looking back. “We started with a TITAN 2800, and after that, I quickly saw the potential of Park Industries® machines in my shop. I fell in love with them,” he shares. 

Once he experienced the precision and reliability of the TITAN, Chino knew Park Industries® was the right partner for his growing business. Over the next several years, he continued to add Park technology to his shop, including sawjets, water systems, and edge polishers, to streamline production and boost efficiency. 

Breathing Easy with the JAVELIN CNC Sawjet 

The dual-table JAVELIN CNC Sawjet has been central to elevating production capabilities at Top Priority, helping them achieve new levels of efficiency. “We were looking for additional sawing capacity and wanted redundancy in our shop,” Chino recalls, explaining the decision to bring in the JAVELIN. 

The introduction of the JAVELIN was a game-changer. “When we saw the JAVELIN, we were blown away. It is hands down one of the best saws on the market. The accuracy, the speed, everything about it is amazing.” 

The dual-table design has been a perfect solution to Top Priority’s capacity needs, allowing them to load/offload while the machine continues cutting. “The purpose of adding the JAVELIN was to increase productivity and capacity, which proves every day how much it can do,” Chino says.  

With this machine, they’ve managed to cut 20 slabs in a single day, significantly boosting production. “And I know we’re not even pushing it to its full capacity yet,” Chino notes, confident in the untapped potential of the JAVELIN. 

“The compact layout has been perfect for our shop layout as well, and being able to walk around the table has been the best,” Chino states. 

The machine’s precision has also impressed Chino. “Miters are flawless; they come off the table perfect,” he notes. Its versatility is unmatched, as it can handle a variety of materials with ease. “Having this machine makes me breathe a lot easier. Knowing we have the capacity to fulfill any job, large or small, it’s just endless what it empowers us to take on.”  

Keeping Production Going with TITAN CNC Routers 

With two TITAN 3700 CNC Routers, edge finishing at Top Priority has been transformed with unmatched precision and efficiency. “The accuracy and quality of the parts that come off the machine is flawless,” Chino shares.  

Having the TITANs running side by side, the team maximizes production, filling the large tables with parts that come off the machine ready to go straight to installation. “When I hear the tables going, I know production is moving,” Chino says, confident in the machines’ performance. 

The pair of TITANs not only boosts output but also streamlines the entire production process, providing peace of mind that each part meets the highest standards. “It’s comfortable as the owner of the company knowing that parts come off the machine ready to go out the door,” Chino explains.  

Unmatched Support from Park Industries® 

For Chino, Park Industries® has set the bar high for customer service and tech support. “It’s phenomenal working with Park. When something happens with the machine, the customer support and tech support is awesome,” Chino says.  

The ability to get next-day parts has been a huge relief for Chino, keeping operations running smoothly. “Especially for a company that’s out here in the Pacific Ocean, it’s amazing how we can get parts even the very next day.” 

Given their remote location in Hawaii, timely support is crucial. “From sales to customer service to tech support, they have been the best to work with.” 

Endless Possibilities with Park Industries® 

From machine reliability to customer service, Park Industries® has consistently exceeded Chino’s expectations. “It’s a relief knowing there’s a company like Park that can stand behind their product and service us to 100% of our expectations,” Chino says. Fast, reliable support has been critical for his business in Hawaii.

“Being 100% digital has been a dream come true,” Chino shares, noting that making the move to being fully digital has improved production and accuracy, allowing them to handle complex projects with ease. With Park’s machinery and support, Top Priority can focus on delivering top-quality work while enjoying more time with his family. “It’s just endless what we can do.” 

“Park is the answer when choosing to buy a machine in the stone industry. No one even comes close.”