ParkWAY Culture
Built on Trust, Integrity, & Respect.
By partnering with Park Industries® and investing in one of our leading fabrication solutions, you are also partnering with our culture and our people – each one eager to help you in a friendly, positive way. From the beginning in 1953, Park Industries® has always been focused on a strong company culture that treats associates and customers the right way, or as we like to call it the ParkWay.
The values of trust, integrity, and respect are those we hold as part of our company culture, but spill over into our purpose of creating outstanding experiences by providing the most dependable, high-precision manufacturing solutions that enable our customers, associates and community to thrive.
Our associates use the ParkWay to represent Park Industries® in every interaction, whether it be with a fellow co-worker, with a vendor, or helping a customer.
Our Culture is Our Core
The ParkWay is infectious. Customers of Park Industries® can expect the same value of care that the company places on associates. Because Park takes such great care of associates, we live, eat, and breathe our company culture. It spills out to everyone we interact with … so, really, Park’s focus on creating outstanding experiences begins with the associates.
Crankshaft Philosophy
Decades ago, Tom Schlough, Chairman of the Board, saw how not to treat a customer. The story goes that the crankshaft, of all things, broke on his neighbor’s car.
The local dealership where the friend bought the car offered to fix it—but at full rate, since it was out of warranty. Tom’s friend pointed out that this was clearly a manufacturing defect. After all, who breaks a crankshaft? “Nope,” the person behind the counter said, “Full rate.” A car isn’t worth a lot without a crankshaft, so Tom’s friend angrily agreed to the repair. Then he vowed never to buy from that dealer or that car manufacturer again. (He hasn’t.)
To remind everyone at Park that customer service is everyone’s responsibility, Tom put miniature crankshafts on associates desks—a symbol of the ParkWay and how to properly take care of customers.
Women in Manufacturing (WIM)
Park Industries® developed Women In Manufacturing with the goal of providing networking, support, and educational opportunities for the women of Park. The group focuses on associate development resulting in increased engagement, skill development, and retention. With only 30% of manufacturing positions in the US held by women, our continued growth in the industry requires dedicated effort!
Women In Manufacturing is an inclusive group led by a board of associate members in roles including Chair, Co-Chair, Treasurer, and Organizational Specialist. The monthly meetings include rotating topics inspired by personal and professional development and driven by group members.